Legal Documentation

Bet97 Terms and Conditions – Clear Rules for Playing with Confidence

Before creating your account or placing any bet on bet97, take a few minutes to read this document. It explains how the platform works, what your rights and responsibilities are, and how we handle any situation that may arise. Transparency is part of our commitment to every Brazilian player.

Last updated: June 2026
18+
Minimum Age
R$20
Minimum Deposit
R$30
Minimum Withdrawal
BR
Brazil Only
Transparent Rules
Protected Data
Withdrawals via Pix
One Account per CPF
LGPD Compliant
24×7 Support

What You Need to Know Before You Start

A summary of the most important points in our Terms and Conditions

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18+ Only

Bet97 is a platform exclusively for adults. Registration is prohibited for anyone under 18 years of age, and any account created by a minor will be closed immediately, with funds returned to the CPF holder.

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Available in Brazil Only

Bet97's services are offered exclusively to residents of Brazil. Registration requires a valid CPF and all payments are processed in BRL via Brazilian methods such as Pix, bank slip (boleto), and credit card.

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One Account per Person

Each CPF may have only one active account on bet97. Duplicate accounts will be closed and balances may be suspended pending identity verification of the account holder. The account is personal and non-transferable.

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Bonuses Have Wagering Requirements

Every bonus granted by bet97 is subject to specific rollover conditions published on the promotions page. Please read the terms before accepting any bonus to avoid surprises at withdrawal.

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Your Data is Protected by the LGPD

Bet97 operates in compliance with the General Data Protection Law (Lei nº 13.709/2018). Your personal and financial data are never sold or shared with third parties without your express consent.

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Responsible Gaming Is a Priority

Bet97 offers self-exclusion tools, deposit limits, and specialized support for anyone who needs it. Gambling should always be a form of entertainment, never a source of financial problems.

Why bet97's Terms Are Different

Our approach to a fair and transparent relationship with every user

Plain Language, No Legal Jargon

We wrote these terms in plain language that anyone can understand — no endless paragraphs packed with technical jargon designed to confuse. What's written here is what applies, with no hidden meanings between the lines.

Updates with Prior Notice

Whenever any part of these Terms and Conditions needs to be updated, bet97 notifies users at least 7 days in advance by email. You will always have time to review the changes before they take effect.

Brazilian Courts, National Law

Any dispute between bet97 and its users is resolved under Brazilian law, in the competent court of jurisdiction in Brazil. No international arbitration or foreign jurisdictions that complicate access to justice.

Published Withdrawal Rules

Withdrawal limits, processing times, and required documents are all published in these terms. There are no surprise charges or hidden fees. What you read here is exactly what you'll encounter when withdrawing your winnings via Pix.

Fraud Protection Works Both Ways

Bet97's anti-fraud mechanisms exist to protect both the platform and honest users. Fraudulent accounts harm everyone's experience, which is why identity verification rules are in place and enforced equally across all accounts.

Support for Terms-Related Questions

Found something unclear? Reach out to bet97 support via live chat. Our agents are available 24 hours a day to walk you through any part of the Terms and Conditions in plain language.

1 Acceptance of Terms and Conditions

By creating an account on bet97, accessing the platform, or using any of the available services — including Sports Betting, Live Casino, slots, crash games, and roulette — you expressly confirm that you have read, understood, and agree to all Terms and Conditions described here.

These Terms constitute a legal agreement between you and bet97. If you disagree with any part of this document, you should not proceed with registration or use of the platform. Continued use of bet97 following any updates to these Terms implies automatic acceptance of the new conditions, provided they have been communicated at least 7 days in advance.

Important: These Terms and Conditions apply to all bet97 products and services, including Sports Betting (Brasileirão, Copa do Brasil, Libertadores, UFC, NBB basketball), Live Casino, slots, crash games, roulette, and the VIP Program. By using any of these services, you confirm your full acceptance of these terms.
2 Eligibility & Registration

To register and use bet97's services, you must meet all of the following eligibility requirements:

  • Be at least 18 (eighteen) years of age as of the date of registration;
  • Be a resident of Brazil and hold a valid, active CPF registered with the Receita Federal;
  • Have full legal capacity under the Brazilian Civil Code (Lei nº 10.406/2002);
  • Not have been previously banned or excluded from the bet97 platform for a Terms violation;
  • Not be an employee, service provider, or first-degree relative of a bet97 employee;
  • Act on your own behalf, not as a representative or agent of any third party.

Each user may hold only one active account on bet97. Registration is tied to the CPF provided and cannot be transferred to another person. You are responsible for keeping your login credentials — email and password — confidential and for all activity carried out on your account.

Creating multiple accounts to repeatedly claim welcome bonuses or promotions is strictly prohibited and may result in the cancellation of all accounts linked to the same CPF, IP address, or payment details.

During registration, you agree to provide accurate, current, and complete information. bet97 reserves the right to request supporting documentation at any time to verify the details provided.

3 Identity Verification (KYC)

Bet97 applies identity verification procedures in line with the regulations applicable to the digital entertainment sector in Brazil. This process, known as KYC (Know Your Customer), is required to ensure transaction security and compliance with legal obligations.

You may be asked to provide the following documents, among others:

  • Government-issued photo ID (RG, CNH, or valid passport);
  • CPF (Cadastro de Pessoas Físicas) issued by the Receita Federal;
  • Proof of address dated within the last 90 days;
  • Proof of ownership of the payment method used for deposits;
  • Selfie with a valid ID document, when requested.

Bet97 may hold pending withdrawals until identity verification has been completed successfully. If the submitted documents are not approved after reasonable verification attempts, the account may be closed and the funds returned to the registered CPF holder via the same payment method used for the last deposit.

Verification timeframe: Once all documents have been submitted, bet97 commits to completing the review within 48 business hours. For Gold and Diamond level members of the VIP Program, this timeframe is reduced to 4 business hours.
4 Deposits and Payment Methods

Bet97 accepts the following deposit methods, all exclusively in Brazilian reais (BRL):

  • Pix: instant processing, 24 hours a day, 7 days a week;
  • Bank slip (Boleto bancário): processed within 1 business day after payment confirmation;
  • Credit or debit card: Visa, Mastercard, and Elo cards, processed immediately;
  • PicPay: available to users with an active account in the app;
  • Mercado Pago: available to users with a verified account;
  • TED Transfer: via Nubank, Itaú, Bradesco, Banco do Brasil, and other Brazilian financial institutions, with processing within 1 business day.

The minimum deposit accepted by bet97 is R$ 20.00 (twenty BRL). bet97 does not charge any deposit fees; however, any fees imposed by your financial institution are your responsibility.

bet97 does not accept deposits made by third parties. The payment method used must be registered in the name of the bet97 account holder. Deposits identified as originating from a CPF other than the account holder's will be returned and the account may be suspended for review.

Your deposited balance is available for betting immediately after payment is confirmed. bet97 does not charge any inactivity fee on balances held in your account, provided there has been at least one activity (deposit, bet, or withdrawal) within the past 12 months.

5 Withdrawals

To request a withdrawal, simply go to the financial section of your bet97 account, select your preferred withdrawal method, and enter the desired amount. The minimum withdrawal is R$ 30.00 (thirty BRL). As a general rule, withdrawals are processed using the same method as your most recent deposit.

Processing times vary depending on the method and the account's verification level:

  • Pix (verified account): up to 2 minutes after the request;
  • Pix (account under verification): up to 24 business hours;
  • Gold VIP members via Pix: up to 30 minutes;
  • Diamond VIP members via Pix: instant, no manual review;
  • TED Transfer: up to 1 business day.

Bet97 reserves the right to carry out additional security checks before processing withdrawals above BRL 5,000.00 (five thousand reais), which may extend the processing time by up to an additional 48 hours. The user will be notified by email if this applies.

Please note: Bonus balances cannot be withdrawn directly. Only real balance — from deposits or winnings after rollover conditions are met — is available for withdrawal. See the Bonuses & Promotions section for full details.
6 Bonuses & Promotions

Bet97 periodically offers bonuses and promotions for new registrations and active users. Each promotion has its own specific conditions published on the platform's promotions page. The general conditions that apply to all bonuses are:

  • Every bonus is subject to a minimum rollover requirement before withdrawal;
  • The standard rollover for the welcome bonus is 30× the bonus amount received;
  • Only bets with odds of 1.40 or higher count toward meeting the rollover requirement for sports bets;
  • Cancelled, voided, or drawn bets do not count toward the rollover;
  • The rollover must be completed within 30 calendar days from the date the bonus is granted;
  • Unused bonuses or bonuses with an incomplete rollover within the allotted time are automatically cancelled;
  • Bet97 reserves the right to cancel promotions at any time with 24 hours' prior notice.
Using betting strategies designed to reduce risk during the rollover period — such as wagering on both sides of the same match — is considered bonus abuse and may result in the cancellation of the bonus and any associated winnings, as well as account closure.

The cashback offered to VIP Program members is not subject to any rollover requirements and is credited directly to the user's real balance every Monday, based on net losses from the previous week.

7 Sports Betting

The Sports Betting section of bet97 covers more than 40 sports, with a strong focus on football (Brasileirão Série A, Copa do Brasil, Copa Libertadores, Copa Sul-Americana), UFC/MMA, NBB basketball, volleyball, and e-sports. Bets are accepted before events (pre-match) and during events (live betting).

General rules for Sports Betting at bet97:

  • Placed bets are final and cannot be cancelled once confirmed, except in the cases provided for under these rules;
  • If an event is cancelled or does not take place, all bets will be voided and the amounts returned to the user's balance;
  • If a game is interrupted and not resumed within 12 hours, all bets will be voided, except in markets where the outcome had already been determined before the interruption;
  • Bets placed at clearly incorrect odds due to a system error will be voided and the amounts refunded, regardless of the outcome;
  • In the event of an error or technical failure during a live bet, bet97 reserves the right to cancel the bet and refund the amount to the user;
  • The odds for parlay bets (combined) with two or more selections are calculated by multiplying the individual odds together;
  • The maximum win limit per single bet is BRL 500,000.00 (five hundred thousand reais), subject to adjustments for VIP members.
Live betting: For live bets on Brasileirão, Libertadores, and UFC, odds are updated in real time. A bet is only confirmed when the system returns the message "Bet Confirmed". Clicking on odds that change before confirmation may result in a new odds offer, which you can accept or decline.
8 Casino & Online Games

The bet97 casino offers slots, Live Casino, crash games (including Aviator and Mines), roulette, and table games. All digital games use Random Number Generators (RNG) certified by accredited independent laboratories, ensuring genuinely random results free from any platform interference.

  • The RTP (Return to Player) for each slots title is published on that game's information page;
  • Live Casino games are streamed in real time with professional dealers and are subject to the specific rules of each game;
  • Game results affected by a software error will be voided and all wagered amounts refunded;
  • If a disconnection occurs during a game round, the outcome will be determined by the server and recorded for the user to review;
  • The use of bots, automation software, or any tool that interferes with the normal operation of games is strictly prohibited.

Bet limits per round vary by game and the user's VIP level. Minimum and maximum amounts are displayed directly in each game's interface before the round begins.

9 VIP Program

The bet97 VIP Program is a loyalty initiative that rewards active users with progressive benefits across four tiers: Bronze, Silver, Gold, and Diamond. Enrollment is automatic for all registered users.

VIP points are earned based on total betting volume. Points do not expire. Level progression happens automatically once a user reaches the minimum score for the next level. bet97 reserves the right to adjust the progression criteria and benefits for each level with 15 days' prior notice.

The benefits at each tier – including cashback percentages, monthly bonus amounts, and withdrawal conditions – are detailed in the VIP Program page. The weekly cashback is credited every Monday with no rollover and is immediately available for betting or withdrawal.

10 User Conduct and Prohibited Behaviors

By using bet97, you agree not to engage in any of the following behaviors:

  • Creating more than one account on the platform using the same CPF or different personal details to circumvent the rules;
  • Using another person's information to create an account or carry out transactions;
  • Engaging in money laundering or any other illegal activity through the platform;
  • Manipulating or attempting to manipulate the outcome of events you've bet on, including colluding with other users;
  • Using automation software, bots, or scripts to place bets or interact with games;
  • Intentionally exploiting bugs, technical glitches, or odds errors to gain an unfair advantage;
  • Threaten, harass, or verbally abuse support staff or other users on the platform;
  • Attempting to access restricted areas of the platform or launching attacks of any kind against bet97's infrastructure.
Violations of the conduct rules may result in immediate account suspension, cancellation of bonus balances, and, in serious cases, permanent account closure with funds held pending the conclusion of an investigation. Illegal activities may be reported to the relevant authorities.
11 Account Closure and Suspension

You can request voluntary account closure at any time through bet97 support via live chat or email at contato@bet97.best. Any available real balance will be returned via Pix or the payment method used for your last deposit, provided there are no pending bets or ongoing investigations.

Bet97 may suspend or close your account in the following cases:

  • Violation of any item in these Terms and Conditions;
  • Suspected fraud, money laundering, or illegal activity;
  • Providing false information during registration or KYC verification;
  • Accounts inactive for more than 12 months with no transactions of any kind;
  • Responsible gambling self-exclusion request;
  • Order issued by a competent judicial or regulatory authority.

In the event of account closure due to a terms violation, bet97 reserves the right to withhold bonus balances and winnings derived from fraudulent activity. The real balance deposited by the user (excluding bonuses) will be returned once the investigation is complete, unless a court order directs otherwise.

12 Privacy & Data Protection (LGPD)

Bet97 collects and processes personal data in strict compliance with the Brazilian General Data Protection Law (LGPD – Law No. 13.709/2018). The data collected — including full name, CPF, address, email, payment details, and platform activity history — is used exclusively for the purposes described in our Privacy Policy.

As a data subject, you have the following rights guaranteed under the LGPD:

  • Confirmation that your data is being processed;
  • Access to personal data held by bet97;
  • Correction of incomplete, inaccurate, or outdated data;
  • Portability of your data to another platform, where applicable;
  • Deletion of unnecessary data, except where retention is required by law;
  • Withdrawal of consent at any time, with full awareness of the consequences.

To exercise any of these rights, send your request to contato@bet97.best with the subject line "LGPD Request". bet97 will respond within 15 business days.

13 Responsible Gambling

Bet97 believes gambling should always be a form of entertainment, never a source of distress or financial hardship. That's why we provide the following responsible gambling tools, accessible directly from your account settings:

  • Deposit limit: set a maximum deposit limit — daily, weekly, or monthly;
  • Temporary break: suspend your account for a period of 24 hours to 6 months;
  • Permanent self-exclusion: permanently close your access to the platform;
  • Real-time: receive alerts after extended play sessions;
  • Transaction history: track all your deposits, bets, and withdrawals.
Need help? If you or someone close to you is struggling with gambling-related issues, please reach out to the Federal Council of Medicine (CFM) or explore the resources available on our Responsible Gambling. The bet97 support team can also guide you through the available tools.

Once permanent self-exclusion is activated, the account cannot be reactivated under any circumstances. Any new accounts created with the same CPF after self-exclusion will be closed immediately upon detection.

14 Intellectual Property

All elements of the bet97 platform — including logos, trademarks, design, text, images, software, graphic interfaces, and content in general — are the exclusive property of bet97 or its licensors and are protected under Brazilian intellectual property law (Law No. 9.610/1998 and Law No. 9.279/1996).

Reproducing, distributing, modifying, creating derivative works from, publicly displaying, or commercially exploiting any bet97 content without prior written authorization from the company is strictly prohibited. Access to the platform does not transfer any ownership rights over the available content to the user.

Using the bet97 brand, logo, or any other brand asset for promotional purposes, unauthorized affiliation, or the creation of third-party websites that could be confused with the official platform is strictly prohibited and subject to legal action.

15 Limitation of Liability

Bet97 is not liable for financial losses resulting from bets placed on the platform. Sports Betting and casino games involve risk of loss, and bet97 does not guarantee profits or positive outcomes under any circumstances.

Bet97 is not responsible for:

  • Temporary platform outages due to scheduled or unplanned maintenance;
  • Internet connection issues on the user's end that may affect live bets;
  • Losses resulting from unauthorized access to the user's account caused by the user's own negligence in handling their credentials;
  • Betting decisions based on tips, analysis, or information provided by third parties unaffiliated with bet97.

Under no circumstances shall bet97's total liability to a user arising from a proven technical failure exceed the real deposited balance held by the user and unused at the time of the incident.

16 Applicable Law & Jurisdiction

These Terms and Conditions are governed and interpreted exclusively under Brazilian law, in particular the Civil Code (Law No. 10,406/2002), the Consumer Protection Code (Law No. 8,078/1990), the General Data Protection Law (Law No. 13,709/2018), and the regulations applicable to the betting and digital entertainment sector in Brazil.

Any dispute, controversy, or claim arising from these Terms or from the use of the bet97 platform shall be submitted to the courts of the District of São Paulo, State of São Paulo, Brazil, with express waiver of any other jurisdiction, however privileged.

Before pursuing legal action, the user agrees to first attempt to resolve the matter through bet97's support channel, which commits to responding to formal complaints within 5 business days.

17 Contact & Support

For questions, complaints, or requests related to these Terms and Conditions or your use of the platform, please contact bet97 through the following channels:

  • Live chat: available 24 hours a day, 7 days a week, directly on the platform;
  • Email: contato@bet97.best – response within 4 hours on business days;
  • Formal complaints: send an email to contato@bet97.best with the subject line "Formal Complaint" for logging and a response within 5 business days.

To view our other legal and policy documents, visit:

Version of these Terms: June 2026. bet97 reserves the right to update these Terms and Conditions at any time. Material changes will be communicated by email with a minimum of 7 calendar days' notice.

Frequently Asked Questions about bet97 Terms

The most common questions about platform rules, answered straight to the point

No. bet97 allows only one account per CPF, regardless of email address, phone number, IP address, or device used. Creating multiple accounts is a direct violation of the Terms and Conditions and will result in the closure of all identified accounts, with any accumulated bonus balances cancelled. Any real deposited balance, if applicable, will be returned to the CPF holder after the investigation is complete.

Not directly. bet97's welcome bonus has a rollover requirement of 30× the bonus amount received before it can be converted into withdrawable balance. For example: if you receive a R$ 200.00 bonus, you'll need to place bets totalling R$ 6,000.00 in eligible markets (odds of 1.40 or higher for Sports Betting) to release the bonus for withdrawal. The deadline to complete the rollover is 30 calendar days. The VIP cashback, on the other hand, has no rollover and can be withdrawn immediately.

Use the "Forgot my password" option on the login screen to receive a reset link at your registered email address. If you no longer have access to that email, contact bet97 support via live chat. You will need to verify your identity by answering security questions or submitting a photo ID. For your security, bet97 will never ask for your password by email or chat — no support agent ever needs your password to assist you.

No. All deposits must be made from a bank account held by the same CPF registered with bet97. Third-party deposits – even from family members – are declined and returned. This rule exists to protect users against fraud and money laundering and is required by industry regulations. Use your own account at Nubank, Itaú, Bradesco, Banco do Brasil, or any digital bank to make deposits.

Self-exclusion can be requested in your account settings or through support chat. Two options are available: a temporary break (from 24 hours to 6 months), during which the account is suspended but can be reactivated at the end of the period; and permanent self-exclusion, which definitively terminates access to the platform. After permanent self-exclusion, it is not possible to create a new account using the same CPF. Any available real balance is returned via Pix after the request is processed. bet97 takes responsible gaming very seriously and processes self-exclusion requests within 24 hours.
Your Data & These Terms

Bet97 operates in compliance with the General Data Protection Law (LGPD – Law No. 13,709/2018). The data collected during registration and platform use is processed for specific, transparent purposes. To learn how we collect, handle, and protect your data, please review our Privacy Policy. For tools to manage your gaming activity, visit our Responsible Gambling.

Ready to Get Started at bet97?

Now that you know the rules, create your account, deposit via Pix, and earn up to R$ 500.00 in bonus on your first deposit. Sports Betting, Live Casino, slots, and much more are waiting for you — with clear, transparent rules from day one.

Clear Rules, Fair Game. All That's Missing Is You.

Bet97 was built on transparency and trust. Sign up now and start playing knowing exactly how everything works — no surprises, no hidden fine print.

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