Before creating your account or placing any bet on bet97, take a few minutes to read this document. It explains how the platform works, what your rights and responsibilities are, and how we handle any situation that may arise. Transparency is part of our commitment to every Brazilian player.
A summary of the most important points in our Terms and Conditions
Bet97 is a platform exclusively for adults. Registration is prohibited for anyone under 18 years of age, and any account created by a minor will be closed immediately, with funds returned to the CPF holder.
Bet97's services are offered exclusively to residents of Brazil. Registration requires a valid CPF and all payments are processed in BRL via Brazilian methods such as Pix, bank slip (boleto), and credit card.
Each CPF may have only one active account on bet97. Duplicate accounts will be closed and balances may be suspended pending identity verification of the account holder. The account is personal and non-transferable.
Every bonus granted by bet97 is subject to specific rollover conditions published on the promotions page. Please read the terms before accepting any bonus to avoid surprises at withdrawal.
Bet97 operates in compliance with the General Data Protection Law (Lei nº 13.709/2018). Your personal and financial data are never sold or shared with third parties without your express consent.
Bet97 offers self-exclusion tools, deposit limits, and specialized support for anyone who needs it. Gambling should always be a form of entertainment, never a source of financial problems.
Our approach to a fair and transparent relationship with every user
We wrote these terms in plain language that anyone can understand — no endless paragraphs packed with technical jargon designed to confuse. What's written here is what applies, with no hidden meanings between the lines.
Whenever any part of these Terms and Conditions needs to be updated, bet97 notifies users at least 7 days in advance by email. You will always have time to review the changes before they take effect.
Any dispute between bet97 and its users is resolved under Brazilian law, in the competent court of jurisdiction in Brazil. No international arbitration or foreign jurisdictions that complicate access to justice.
Withdrawal limits, processing times, and required documents are all published in these terms. There are no surprise charges or hidden fees. What you read here is exactly what you'll encounter when withdrawing your winnings via Pix.
Bet97's anti-fraud mechanisms exist to protect both the platform and honest users. Fraudulent accounts harm everyone's experience, which is why identity verification rules are in place and enforced equally across all accounts.
Found something unclear? Reach out to bet97 support via live chat. Our agents are available 24 hours a day to walk you through any part of the Terms and Conditions in plain language.
By creating an account on bet97, accessing the platform, or using any of the available services — including Sports Betting, Live Casino, slots, crash games, and roulette — you expressly confirm that you have read, understood, and agree to all Terms and Conditions described here.
These Terms constitute a legal agreement between you and bet97. If you disagree with any part of this document, you should not proceed with registration or use of the platform. Continued use of bet97 following any updates to these Terms implies automatic acceptance of the new conditions, provided they have been communicated at least 7 days in advance.
To register and use bet97's services, you must meet all of the following eligibility requirements:
Each user may hold only one active account on bet97. Registration is tied to the CPF provided and cannot be transferred to another person. You are responsible for keeping your login credentials — email and password — confidential and for all activity carried out on your account.
During registration, you agree to provide accurate, current, and complete information. bet97 reserves the right to request supporting documentation at any time to verify the details provided.
Bet97 applies identity verification procedures in line with the regulations applicable to the digital entertainment sector in Brazil. This process, known as KYC (Know Your Customer), is required to ensure transaction security and compliance with legal obligations.
You may be asked to provide the following documents, among others:
Bet97 may hold pending withdrawals until identity verification has been completed successfully. If the submitted documents are not approved after reasonable verification attempts, the account may be closed and the funds returned to the registered CPF holder via the same payment method used for the last deposit.
Bet97 accepts the following deposit methods, all exclusively in Brazilian reais (BRL):
The minimum deposit accepted by bet97 is R$ 20.00 (twenty BRL). bet97 does not charge any deposit fees; however, any fees imposed by your financial institution are your responsibility.
Your deposited balance is available for betting immediately after payment is confirmed. bet97 does not charge any inactivity fee on balances held in your account, provided there has been at least one activity (deposit, bet, or withdrawal) within the past 12 months.
To request a withdrawal, simply go to the financial section of your bet97 account, select your preferred withdrawal method, and enter the desired amount. The minimum withdrawal is R$ 30.00 (thirty BRL). As a general rule, withdrawals are processed using the same method as your most recent deposit.
Processing times vary depending on the method and the account's verification level:
Bet97 reserves the right to carry out additional security checks before processing withdrawals above BRL 5,000.00 (five thousand reais), which may extend the processing time by up to an additional 48 hours. The user will be notified by email if this applies.
Bet97 periodically offers bonuses and promotions for new registrations and active users. Each promotion has its own specific conditions published on the platform's promotions page. The general conditions that apply to all bonuses are:
The cashback offered to VIP Program members is not subject to any rollover requirements and is credited directly to the user's real balance every Monday, based on net losses from the previous week.
The Sports Betting section of bet97 covers more than 40 sports, with a strong focus on football (Brasileirão Série A, Copa do Brasil, Copa Libertadores, Copa Sul-Americana), UFC/MMA, NBB basketball, volleyball, and e-sports. Bets are accepted before events (pre-match) and during events (live betting).
General rules for Sports Betting at bet97:
The bet97 casino offers slots, Live Casino, crash games (including Aviator and Mines), roulette, and table games. All digital games use Random Number Generators (RNG) certified by accredited independent laboratories, ensuring genuinely random results free from any platform interference.
Bet limits per round vary by game and the user's VIP level. Minimum and maximum amounts are displayed directly in each game's interface before the round begins.
The bet97 VIP Program is a loyalty initiative that rewards active users with progressive benefits across four tiers: Bronze, Silver, Gold, and Diamond. Enrollment is automatic for all registered users.
VIP points are earned based on total betting volume. Points do not expire. Level progression happens automatically once a user reaches the minimum score for the next level. bet97 reserves the right to adjust the progression criteria and benefits for each level with 15 days' prior notice.
The benefits at each tier – including cashback percentages, monthly bonus amounts, and withdrawal conditions – are detailed in the VIP Program page. The weekly cashback is credited every Monday with no rollover and is immediately available for betting or withdrawal.
By using bet97, you agree not to engage in any of the following behaviors:
You can request voluntary account closure at any time through bet97 support via live chat or email at contato@bet97.best. Any available real balance will be returned via Pix or the payment method used for your last deposit, provided there are no pending bets or ongoing investigations.
Bet97 may suspend or close your account in the following cases:
In the event of account closure due to a terms violation, bet97 reserves the right to withhold bonus balances and winnings derived from fraudulent activity. The real balance deposited by the user (excluding bonuses) will be returned once the investigation is complete, unless a court order directs otherwise.
Bet97 collects and processes personal data in strict compliance with the Brazilian General Data Protection Law (LGPD – Law No. 13.709/2018). The data collected — including full name, CPF, address, email, payment details, and platform activity history — is used exclusively for the purposes described in our Privacy Policy.
As a data subject, you have the following rights guaranteed under the LGPD:
To exercise any of these rights, send your request to contato@bet97.best with the subject line "LGPD Request". bet97 will respond within 15 business days.
Bet97 believes gambling should always be a form of entertainment, never a source of distress or financial hardship. That's why we provide the following responsible gambling tools, accessible directly from your account settings:
Once permanent self-exclusion is activated, the account cannot be reactivated under any circumstances. Any new accounts created with the same CPF after self-exclusion will be closed immediately upon detection.
All elements of the bet97 platform — including logos, trademarks, design, text, images, software, graphic interfaces, and content in general — are the exclusive property of bet97 or its licensors and are protected under Brazilian intellectual property law (Law No. 9.610/1998 and Law No. 9.279/1996).
Reproducing, distributing, modifying, creating derivative works from, publicly displaying, or commercially exploiting any bet97 content without prior written authorization from the company is strictly prohibited. Access to the platform does not transfer any ownership rights over the available content to the user.
Using the bet97 brand, logo, or any other brand asset for promotional purposes, unauthorized affiliation, or the creation of third-party websites that could be confused with the official platform is strictly prohibited and subject to legal action.
Bet97 is not liable for financial losses resulting from bets placed on the platform. Sports Betting and casino games involve risk of loss, and bet97 does not guarantee profits or positive outcomes under any circumstances.
Bet97 is not responsible for:
Under no circumstances shall bet97's total liability to a user arising from a proven technical failure exceed the real deposited balance held by the user and unused at the time of the incident.
These Terms and Conditions are governed and interpreted exclusively under Brazilian law, in particular the Civil Code (Law No. 10,406/2002), the Consumer Protection Code (Law No. 8,078/1990), the General Data Protection Law (Law No. 13,709/2018), and the regulations applicable to the betting and digital entertainment sector in Brazil.
Any dispute, controversy, or claim arising from these Terms or from the use of the bet97 platform shall be submitted to the courts of the District of São Paulo, State of São Paulo, Brazil, with express waiver of any other jurisdiction, however privileged.
Before pursuing legal action, the user agrees to first attempt to resolve the matter through bet97's support channel, which commits to responding to formal complaints within 5 business days.
For questions, complaints, or requests related to these Terms and Conditions or your use of the platform, please contact bet97 through the following channels:
To view our other legal and policy documents, visit:
The most common questions about platform rules, answered straight to the point
Bet97 operates in compliance with the General Data Protection Law (LGPD – Law No. 13,709/2018). The data collected during registration and platform use is processed for specific, transparent purposes. To learn how we collect, handle, and protect your data, please review our Privacy Policy. For tools to manage your gaming activity, visit our Responsible Gambling.
Bet97 was built on transparency and trust. Sign up now and start playing knowing exactly how everything works — no surprises, no hidden fine print.